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Profitcura

Custom CRM development

Custom CRM Development & Business System Integration

Custom CRM development for sales workflows, customer management and reporting. Connect operational data to revenue planning, Power BI and your finance systems.

A CRM that fits how your team works

Profitcura has delivered custom CRM work for clients. We scope systems around the customer journey, the information your teams need and the handovers that are currently managed through spreadsheets or email.

  • Customer, contact and opportunity management
  • Pipeline stages and activity workflows
  • Task assignment and role-based access
  • Operational dashboards and reporting

Connect the pipeline to the financial plan

Sales data becomes useful to finance when stages, values, timing and definitions are consistent. We design the connection between CRM activity and your revenue assumptions so finance can challenge and update the forecast.

  • Pipeline-to-revenue planning inputs
  • Customer and product dimensions shared with reporting
  • Integrations with billing, accounting and operational systems
  • Power BI reporting and exception monitoring

Choose custom development for a clear reason

A bespoke CRM is appropriate when the workflow or integration need justifies it. Discovery compares extending an existing tool with building an application, including ongoing support, data migration and ownership. We define the first usable scope before expanding.

    Delivery and ongoing ownership

    We agree a data model and migration plan, demonstrate workflows in increments, and validate permissions and integrations before handover. Support can include fixes, monitoring and a prioritised improvement backlog.

      Good questions, straight answers

      Can the CRM feed our FP&A model?

      Yes. We agree pipeline definitions, expected timing and conversion assumptions, then scope the data integration into your planning model. Sales pipeline values and recognised revenue remain separate measures.

      Can you connect an existing CRM instead?

      Yes. Where its API, permissions and data quality support the requirements, an integration may be a better fit than replacement.

      How is the project priced?

      Discovery defines workflows, integrations and acceptance criteria. We then propose a scoped implementation and separate ongoing support options.

      Sectors where this work lands

      Let's talk

      Your finance stack should work as hard as your finance team.

      A short conversation is usually enough to tell whether we can help and what it would involve. No pitch deck, no obligation.