The data problem in advice firms
A typical IFA or wealth management firm holds client data in a back office system, receives valuations and fee statements from several platforms, tracks prospects in a CRM and runs the business in a separate accounting system. None of these agree without work. Fee income is reconciled by hand. Management information is assembled monthly in Excel. Client reviews rely on pulling data from three screens.
The regulatory direction, including Consumer Duty, makes this harder still: firms need to evidence outcomes and value across the client base, which is only practical if the data is joined up.
What we build for advice firms
- Fee and revenue reconciliation: matching expected adviser charges to platform and provider statements, flagging shortfalls and missing payments automatically
- Management information dashboards: funds under advice, revenue by adviser and client segment, new business pipeline, client retention and profitability
- Client reporting: consistent, branded review packs and valuations drawn from live data rather than assembled by hand
- Consumer Duty and outcomes reporting: evidence of value, service delivery and client outcomes across segments, drawn from the firm's own data
- Document processing: extracting data from provider correspondence, policy documents and application forms into structured records
- Integrations between the back office system, platforms, CRM and accounts, so data is entered once
- Governed AI assistants that help paraplanners and advisers find information across client files, with citations and access controls
Governance and data protection come first
Advice firms handle sensitive personal and financial data and are answerable to the FCA. Everything we build runs in the firm's own cloud tenant, with role-based access, full audit logging and data processing agreements in place. Where AI is used, outputs are traceable to source documents and a person approves anything client-facing.
We design to the standard a compliance officer would expect, because it is the standard finance work has always demanded.
Finance understanding, not just integration
Reconciling adviser fees is an accounting problem as much as a data problem: accruals, clawbacks, VAT treatment and timing differences all matter. Firms often find that a pure IT integrator moves the data faithfully and misses the finance logic. We bring both, which is why our reconciliations balance.
If your firm's management information is still assembled in Excel or your fee reconciliation takes days each month, we can help.
Good questions, straight answers
Which back office and platform systems do you integrate with?
We work with the main UK adviser back office systems and platform data feeds through their APIs or scheduled data exports, and with the CRM and accounting systems alongside them. If a system has no API we build a robust file-based pipeline with reconciliation checks.
Can you help with Consumer Duty reporting?
Yes. We build outcomes and value reporting from the firm's own client, service and fee data, so the firm can evidence what it delivers to each client segment with numbers rather than narrative alone.
Is our client data safe with AI tooling?
Everything runs in your tenant with enterprise model endpoints, no training on your data, full logging and role-based access. We will also advise where AI is not appropriate for a given process.
The services behind this work
- Finance automation and data engineering
ETL and system integration for finance, automated reconciliations and a month-end that runs on pipelines rather than people. The data foundation that makes reporting, planning and AI possible.
- Business intelligence
Power BI and custom dashboards for finance: management reporting, semantic models and the data engineering beneath them. Reporting that reconciles to the ledger and refreshes without anyone re-keying a number.
- AI for finance
LLM and agent automation of finance workflows, from document capture and transaction coding to variance commentary and client queries, built with governance and human review. The differentiator behind everything we do.
- FP&A and XP&A
Budgeting, rolling forecasts, driver-based models and board reporting, delivered as a fractional FP&A function. Extended into XP&A so sales, operations and people plans tie back to one set of numbers.
